Last updated: 17/09/25
At Generic India Pharmacy, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, or visit our pharmacy.
1. Information We Collect
We may collect the following types of information:
- Personal details: name, email address, phone number, billing/delivery address.
- Health-related details: prescription information, medical history shared for order fulfillment (collected only when required).
- Payment details: card/UPI/wallet information processed securely through payment gateways.
- Technical data: IP address, browser type, device info, cookies.
2. How We Use Your Information
Your data may be used for:
- Processing and delivering your medicine orders.
- Verifying prescriptions where applicable.
- Sending order updates, offers, or important notices.
- Improving website performance and user experience.
- Meeting legal or regulatory obligations.
3. Sharing of Information
We do not sell your information. We may share it with:
- Service providers (delivery partners, payment processors).
- Medical professionals (when validating prescriptions).
- Regulatory authorities (if legally required).
4. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
5. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Request correction of inaccurate information.
- Withdraw consent for marketing communications.
- Request deletion of your data, subject to legal and regulatory requirements.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings, but some features may not work properly without them.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Children’s Privacy
We do not knowingly collect data from children under 18 without parental/guardian consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Address:
Generic India Pharmacy
Ground Floor, Shop No 5,
No 68/69/1 (28/2-29/1), Mandaveli Pakkam Lane,
Mandaveli Pakkam,
Chennai – 600028,
Tamil Nadu, India
Email: contact@genericindiapharma.com
Phone: +91- 91765 81755