Last updated: 17/09/25
Welcome to Generic India Pharmacy. By accessing or using our website, services, or products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Use of the Website
- You agree to use our website only for lawful purposes.
- You must be at least 18 years old to place an order.
- You are responsible for maintaining the confidentiality of your account information.
2. Prescription Medicines
- Certain medicines require a valid prescription from a registered medical practitioner.
- You agree to provide a genuine prescription when required. Orders without valid prescriptions may be cancelled.
3. Product Information
- We strive to provide accurate details about medicines and healthcare products.
- However, we do not guarantee that descriptions, images, or prices are always error-free.
- In case of incorrect listings, we reserve the right to update or cancel the order.
4. Orders & Payments
- All orders are subject to acceptance and availability.
- Prices are displayed in INR and include applicable taxes (unless stated otherwise).
- Payments must be made through our secure payment options or Cash on Delivery (where available).
5. Shipping & Delivery
- Estimated delivery timelines are provided during checkout.
- Delays may occur due to courier services, stock availability, or regulatory requirements.
- We are not liable for delays beyond our control.
6. Returns & Refunds
- Returns are allowed only under specific conditions (wrong product, damaged, expired).
- Please refer to our Refund Policy for full details.
7. Limitation of Liability
- We provide medicines and products on an “as is” basis.
- Generic India Pharmacy is not liable for any direct or indirect damages arising from product misuse, delayed delivery, or reliance on website content.
- Always consult a qualified healthcare professional before using any medicine.
8. Intellectual Property
- All content on this website, including text, graphics, logos, and images, is the property of Generic India Pharmacy.
- You may not copy, reproduce, or distribute content without prior written permission.
9. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Generic India Pharmacy
Ground Floor, Shop No. 5,
No 68/69/1 (28/2-29/1), Mandaveli Pakkam Lane,
Mandaveli Pakkam,
Chennai – 600028,
Tamil Nadu, India
Email: contact@genericindiapharma.com
Phone: +91-91765 81755